Source record context
Keep the original issue visible when reviewing the next action.
Project teams
Track shared corrective actions with ownership, project context, and a link back to the originating issue.
SourceSite inspection
OwnerSite supervisor
StatusIn progress
What your team can do
Keep the original issue visible when reviewing the next action.
Identify the person responsible for the action and its follow-up.
Check the action’s status alongside the issue that started it.
01 / In detail
Start with the issue that prompted the action so the purpose of the work stays clear.
Keep the originating inspection, NCR or observation accessible from the follow-up discussion.
Use shared Corrective Actions across the relevant source modules so the response stays attached to the issue.
02 / In detail
Make it clear who is responsible for carrying the response forward.
Assign an owner who can coordinate the action and answer questions about progress.
Retain the project association so the action is reviewed by the appropriate team.
03 / In detail
Review what happened next against the original issue.
Read the action’s status and updates before deciding what needs to happen next.
Use supporting files and photographs to assess the response with the responsible reviewer.
Putting it into practice
Start with the record, check the evidence and agree who does what next.
A clearer project conversation