NCR records
Give a nonconformance a clear record and project context.
Field teams
Connect nonconformance records, supporting evidence, and corrective actions across the project.
What your team can do
Give a nonconformance a clear record and project context.
Attach the evidence needed to understand the quality issue.
Link the issue to the work needed to address it.
01 / In detail
Describe the nonconformance clearly enough for someone who was not present to understand it.
Record what was found and what it should be compared against, then keep that account with the response.
Identify the project and explain the affected work in the NCR description.
02 / In detail
Show the condition that prompted the NCR and the documents needed to assess it.
Attach photographs that show the reported condition, then read them alongside the issue description.
Include relevant documents so reviewers can compare the recorded condition with the supporting information.
03 / In detail
Keep the corrective response linked to the quality issue it is meant to address.
Link the NCR to a shared Corrective Action so reviewers can follow the response from the original issue.
Review the response with the action owner and use the attached information to understand what happened next.
Putting it into practice
Start with the record, check the evidence and agree who does what next.
A clearer project conversation